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The correct response highlights that manipulation to deceive individuals is a fundamental technique used in social engineering. Social engineering exploits human psychology rather than technical vulnerabilities. This approach relies on the ability to trick people into divulging sensitive information or taking actions that compromise security. It may involve tactics like impersonation, emotional appeal, or creating a sense of urgency, which enable attackers to bypass more traditional security measures.

The other options focus on technical defenses or measures that are not characteristic of social engineering. Employing technical exploits generally refers to exploiting software vulnerabilities, ensuring physical security measures relates to protecting environments rather than manipulating individuals, and implementing complex firewalls pertains to creating barriers against unauthorized access through technology. These strategies concentrate on system security rather than the human element that social engineers manipulate to achieve their goals.